DOT ORDERS AIRLINES TO ISSUE $600 MILLION IN REFUNDS

In the Nov. 16 issue of eflyer, we told readers the Department of Transportation recently ordered several airlines to issue refunds to passengers for delays and cancellations. We asked: Have you experienced a cancellation or delay in the last two years? Did you request a refund? One reader wrote in:

We were denied a refund for December 2021 from Tucson International Airport to LAX. We had to fly to LAX and stay overnight in

Los Angeles each way to travel on Alaska Airlines between LAX and Ixtapa-zihuatanejo International Airport. That trip canceled because of COVID-19, and Alaska had no problem with the refund.

MARY PEACHIN, VIA EMAIL